
Frequently Asked Questions
Is the material safe for my spider?
Is the material safe for my spider?
Absolutely! Our bridge and swing are made from 100% spider-safe, non-toxic cotton. We carefully construct them to ensure there are no sharp edges, dangerous gaps, or harmful chemicals that could injure their delicate legs or fangs.
How do I install this in my terrarium?
How do I install this in my terrarium?
Installation takes less than 30 seconds! It features secure, universal mounts that easily attach to any glass or acrylic enclosure. Just position it where you want, secure the bases, and it will hold firmly in place—no tools required.
How do I clean the bridge and swing?
How do I clean the bridge and swing?
Cleaning is simple and stress-free. We recommend spot-cleaning or hand-washing the cotton material with warm water and a pet-safe, mild soap. Please ensure it is completely air-dried before placing it back into the enclosure to maintain a healthy environment.
Will my jumping spider actually use this?
Will my jumping spider actually use this?
Yes! Jumping spiders and other arboreal species are naturally curious and thrive in vertical spaces. This toy encourages their natural climbing instincts, provides essential mental stimulation, and serves as a perfect anchor point for them to build their hammocks.
How long will delivery take within the US?
How long will delivery take within the US?
Orders are typically processed within 1-2 working days. Standard delivery within the AU usually takes 6-12 working days