FAQ

1. Are your bird toys safe for my pet? Absolutely. Safety is our #1 priority. Our products are made from 100% non-toxic, BPA-free premium acrylic and bird-safe materials. We strictly avoid using cheap plastics or metals containing zinc and lead. They are designed to withstand active beaks and provide safe mental stimulation.

2. Which bird sizes are your toys suitable for? Our interactive and foraging toys are perfect for small to medium-sized birds, including Budgies, Cockatiels, Conures, Lovebirds, Quakers, and similar species.

3. How long will it take to receive my order? Orders to the USA typically arrive within 7-12 business days after the 1-3 day processing period. All orders come with a tracking number so you can monitor your delivery.

4. Do you offer returns or refunds? Yes! We offer a 30-Day Money-Back Guarantee. If you or your feathered friend are not completely satisfied with your purchase, simply contact us within 30 days of receiving your item for a hassle-free return and refund.

5. How do I contact customer support? We are always here to help! You can reach out to our dedicated support team via our Contact Us page or directly email us. We aim to respond to all inquiries within 24 hours.